The people already looking for you are leaving without being answered.

Your website exists. Your contact form works. But somewhere between “I found them” and “I booked them,” you are losing people — and you do not have time to work out why.

That is what I do.

No long contracts. Cancel any time. Done for you.

You are looking at two of them.

An accounting firm and a med spa. Every word, every colour and every question is different, because what reassures someone choosing an accountant is not what reassures someone choosing a med spa. Underneath, it is the same build.

Both are live. Neither is a mockup.

The accounting and bookkeeping site, scrolling from its opening question through the free site checker to the pricing.
Accounting & bookkeeping
The med spa site, scrolling from its opening line through the offer to the questions people ask before they reply.
Med spas & aesthetics

Scroll

I help local service businesses — accounting firms, med spas, law offices and more — fix the website and follow-up gaps that cost them booked clients. Done for you.

The problems that cost you clients are the same in every business. The way I talk about fixing them is not.

I learn one kind of business properly — not because I need lessons in yours, but because the words that earn trust in an accounting firm are not the words that earn trust in a med spa. The fix is identical. The conversation has to be native.

Here is what I find on almost every local service site I look at.

You probably know something feels off. Here is what it usually is.

I rebuild the website and the follow-up behind it.

A small business counter after closing, one lamp on, a phone face-up on the counter lit with a message nobody is there to answer.
Nine-forty on a Sunday. This is the part a prettier homepage does not fix.

Not a redesign for the sake of looking different. A rebuild for the sake of actually working — so the visits your site already gets turn into booked calls, booked appointments and booked work.

    The one thing a better website cannot fix: what happens when someone calls and nobody picks up.

    Mae is the voice assistant that picks up when you cannot.

    She answers the phone, tells the caller she is the virtual assistant for your business, and handles the questions most callers ask — your hours, what you offer, how to book, what to expect. She does not replace you. She makes sure nobody hangs up without being helped, and you get the message with the number.

    Mae is an add-on to any rebuild. I set her up with your services and your words, so what she tells a caller is genuinely yours — and she says what she is on every call.

    A small business owner's desk in daylight — a laptop open on a plain webpage, a notebook of handwritten notes, a half-drunk coffee and a phone face-down.
    The site was built once, years ago, and nobody has had a spare afternoon since.

    Why I work with one kind of business at a time.

    Most local service businesses are running on a website that was built once and never touched again. The owner knows something is not right but does not have the time, or the specific knowledge, to work out what.

    That is the gap I sit in. I pay attention to this because it is what I do — and it is easy to miss when you are focused on running your actual business. I am not a big agency and I do not take on dozens of clients at once. I learn one kind of business properly, build something that works, and move to the next. That is how the quality stays high and the price stays honest.

    If I have not got to yours yet, tell me what you do. I am choosing the next one now.